Refund Policy


 Refund Policy – Mohasagor Host

At Mohasagor Host, we believe in building trust through transparency and customer satisfaction. That’s why we offer a 7-day money-back guarantee on our hosting services.

 

 โœ… 7-Day Money-Back Guarantee

  If you're not satisfied with our service for any reason, you may request a full refund within 7 days of your initial purchase—no questions asked.

 ๐Ÿ“Œ Applicable Services

  This guarantee applies to the following services:

  •  Shared Hosting
  •  Reseller Hosting
  •  VPS Hosting

 

 โŒ Non-Refundable Services

  Please note, that the following services are not eligible for a refund:

  •  Domain registration or transfer fees
  •  SSL Certificates
  •  Dedicated Servers
  •  Setup or administrative fees

 Renewal charges

 Services suspended or terminated due to violations of our Terms of Service

 

 ๐Ÿ“ฌ How to Request a Refund

   To initiate a refund request:

  1. Create a support ticket for the billing department.
  2. Include your invoice number, account details, and the reason for cancellation
  3. Our support team will process your request within 3–5 business days

 

 ๐Ÿ“ข Important Note:

   Refunds are issued only for first-time purchases. Customers who have already claimed a refund are not eligible for a second refund on future purchases.

 

Thank you for choosing Mohasagor Host. We are committed to delivering reliable and affordable hosting solutions backed by excellent customer support.

๐ŸŒ www.mohasagorhost.com

๐Ÿ“ง Email:support@mohasagorhost.com

๐Ÿ“ž Phone: +88 01814-802802